FAQs (Got Questions? We have answers)
Category 1: Finding Your Fit
Connects to: Your Size Guide Page
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How do I know my correct bra size? We recommend using our Bra Size Calculator. It uses local sizing standards to ensure you get the most comfortable fit possible.
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What should I do if I am between sizes? If you fall between sizes, we generally recommend choosing the larger band size for comfort. For more details, view our Full Measurement Guide.
Category 2: Shipping & Delivery
Connects to: Your Shipping Policy Page
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Is the packaging discreet? Yes. Your privacy is our priority. All Safra orders are delivered in plain, unmarked packaging with no mention of "lingerie" on the outside.
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How long will it take to receive my order? Deliveries usually take 2-4 working days for major cities and up to 6 days for other areas. You can read our full Shipping Policy here.
Category 3: Returns & Exchanges
Connects to: Your Return & Exchange Page
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Can I exchange a bra if it doesn't fit? Yes, we offer size exchanges for bras if the tags are attached and the item is unworn.
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Are panties or shapewear exchangeable? Due to hygiene reasons, we cannot accept returns or exchanges on panties, shapewear, or stick-on bras. Please see our Returns & Exchange Policy for details.
Category 4: Privacy & Terms
Connects to: Privacy Policy & Terms of Service
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How is my data protected? We use industry-standard encryption to keep your personal information safe. View our Privacy Policy.
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What are the terms of using this website? By shopping with us, you agree to our Terms of Service.
Category 5: Support & Contact
Connects to: Contact Us Page
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How can I track my order? Once your order is shipped, it will usually takes 4 to 5 days for delivery, in any case for more information you can contact us any time just drop an Email or message.
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Need more help? Our team is available to assist you. Please visit our Contact Us page or reach out via WhatsApp.